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Your Local Kilwins Store in Richmond

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Store Hours

Sunday 12 PM - 9 PM
Monday 12 PM - 9:30 PM
Tuesday 12 PM - 9:30 PM
Wednesday 12 PM - 9:30 PM
Thursday 12 PM - 9:30 PM
Friday 12 PM - 10 PM
Saturday 12 PM - 10 PM
HOLIDAY HOURS
Thanksgiving Weekend
Day Before Thanksgiving 12 PM - 9 PM
Thanksgiving CLOSED
Christmas Week
Christmas Eve 10 AM - 2 PM
Christmas CLOSED
New Years Eve 12 PM - 4 PM
New Years 12 PM - 6 PM

Location Information

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Owner/Operator

Derek & Valerie Poh

Store Address:

3115 W Cary St, Richmond, VA 23221

Phone Number:

(804) 358-5000

Our Featured In-Store Chocolate & Ice Cream Products

View the Richmond Ice Cream Menu
  • TUTTLE™ Nut Caramels

    TUTTLE™ Nut Caramels - Milk Chocolate Pecan

  • The Perfect Caramel Apple

    "The Perfect" Caramel Apple

  • Sea-Salt Caramel Regular Waffle Cone

    Sea-Salt Caramel Regular Waffle Cone

  • Chocolate Fudge

    Chocolate Fudge

  • Mint Chocolate Chip Regular Dish

    Mint Chocolate Chip Regular Dish

  • Caramel Corn 16oz Bag

    Caramel Corn 16oz Bag

  • 6 oz. Sea-Salt Caramels Assortment

    6 oz. Sea-Salt Caramels Assortment

We're More Than Chocolate: Your Favorite Ice Cream Store in Richmond

Kilwins in Richmond proudly serves our Original Recipe Ice Cream, made from premium ingredients. The result is a texture that’s simply irresistible. With dozens of ice cream options, from classics like chocolate and vanilla to inventive combinations incorporating fudge, and many other inclusions, there’s a scoop for everyone. At Kilwins, ice cream isn’t just a delicious snack; it’s a cherished tradition.

We’ve been preserving the same values Kilwins has been known for over the past 75 years. The evidence is in the ice cream, which is kosher-certified and made from the finest ingredients: It’s quality you can taste. We take pride in our time-honored processes along with modern technology, like using custom ice cream containers to maintain consistency and transporting it in specially equipped vehicles to keep it at the perfect temperature until it reaches your store.

Our Kilwins Richmond ice cream store offers a variety of flavors, each made with high-quality ingredients, and we love incorporating unique toppings like crunchy nuts and rich chocolate chips, or our famous hot fudge. Our handcrafted waffle bowls and cones are a great way to enjoy our ice cream, but we also recommend trying Kilwins ice cream in a malt or milkshake. Our commitment to premium products and customer satisfaction shines through in every happy customer we serve.

Many of our customers have been a part of the Kilwins tradition for years and continue to be a part of it with their friends and families, bringing their loved ones with them to share the same Kilwins experience with them. Our approachable and cozy environment makes Kilwins a favorite spot in Richmond—swing by and join the fun!

Frequently Asked Questions

What makes Kilwins the best ice cream store in Richmond?

Our Kilwins Richmond ice cream store stands out due to our focus on excellence and tradition. Our Original Recipe Ice Cream is kosher-certified and made from the highest quality ingredients. That’s the way we’ve always done it and the way we’ll always do it.

After making it, we use our own Kilwins vehicles to deliver our Original Recipe Ice Cream—from our kitchen to you. With a variety of flavors to choose from, available in just about any way you’d like your ice cream, you can be your own chef and order exactly what you want.

Every visit to our Richmond ice cream store is special: That’s because we don’t just create great products at Kilwins, we also create great memories.

What varieties of chocolates are available at Kilwins in Richmond?

Our variety of chocolates ranges from rich dark chocolate to classic milk chocolate, white chocolate, and of course, combination chocolates. Our Heritage Chocolate reflects the rich history Kilwins is known for. We also feature a variety of delicious truffles, crunchy nut clusters, and creamy caramels. For those who enjoy the best of both worlds, we also have chocolate-dipped pretzels, fruit, cookies, and marshmallows. We have all of this and more at our Carytown chocolate store. 

Can I place a special order for events at Kilwins Richmond?

Absolutely! At Kilwins Richmond, we’re ready and happy to serve. We can create a custom platter for a birthday, wedding, or corporate event. Our gorgeous gift baskets and party favors are sure to be a hit. Contact our store directly to talk through your needs. Our professional team members are excited to help make your next event a standout success.

What are the most popular chocolate items at Kilwins in Richmond?

At Kilwins Richmond chocolate store, we have a lot of snacks to love! Our Richmond customers love our combination snacks, like chocolate-covered caramel apples and TUTTLE™ Nut Caramels. We also see our chocolate-dipped cookies, fruit, marshmallows, and more fly off the shelves. 

Our fudge, known for its rich and creamy texture, is also a favorite. We make our Mackinac Island Fudge in-store, with people lining up to sample it and walking away with a few slices of their own. 

What seasonal items are available at Kilwins in Richmond?

Kilwins in Richmond offers a variety of holiday-themed chocolates, limited-time ice cream flavors, and exclusive gift baskets. Our menu is reflective of the time of year. Come by regularly to see what seasonal and limited-edition flavors are available (as they sell out fast).

Does Kilwins in Richmond have gift cards available?

Yes, Kilwins in Richmond provides gift cards for every occasion. Share a trip to Kilwins with a friend or family member by gifting them a Kilwins gift card. Gift cards are great for a holiday get-together, anniversary, or birthday. Visit our Carytown ice cream store today and pick up a gift card for someone special.

Are there any special promotions or discounts at Kilwins in Richmond?

Yes, Kilwins in Richmond schedules exclusive promotions and deals all year round. Find and follow us on our social media platforms and sign up for our email newsletter to stay up to date on our latest discounts. Get connected with us to be “in the know” about limited-time products and great upcoming promotions.

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