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Store Hours
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Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
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Location Information
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Owner / Operator
Matthew and Christy Moore
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Store Address
408 S Gay St,
Knoxville, TN 37902
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Phone Number
(865) 219-1233
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Knoxville: Chocolate, Fudge & Ice Cream
Your local shop for hand-crafted treats including Dubai Chocolate
Kilwins Knoxville offers Dubai Chocolate, fresh Mackinac Island Fudge, and super-premium ice cream in the bustling Market Square district. Stop at Kilwins as you stroll through the square’s shops and restaurants or enjoy events in the adjacent Krutch Park area. Inside, you can watch small-batch treats being made and choose chocolates, fudge, and ice cream to enjoy while exploring downtown Knoxville. From farmer’s markets to concerts in the plaza, Kilwins Knoxville adds a memorable sweet touch to your visit.
Our Featured In-Store Chocolate & Ice Cream Products
Chocolates
Kilwins Chocolate reflects more than 75 years of passion, craftsmanship, and tradition. Our exclusive Heritage Chocolate—available in Milk, Dark, White, and 72% Cacao Dark Chocolate—is the foundation of the hand-crafted Fine Chocolates you’ll find in every full-line Kilwins store. From Truffles and Katy Ann Creams to TUTTLE™ Nut Caramels and Sea-Salt Caramels, each piece is made with care, precision, and our signature chocolate-making techniques.
Dubai Chocolate Collection
Experience the luxurious flavors of the Kilwins Dubai Chocolate Collection. From Chocolate Truffles to Buckeyes, Du’lights, and an Ice Cream Sundae, each creation is crafted with chocolate and irresistible pistachio-kataifi crunch for a treat unlike any other.
Fudge
Kilwins brings the classic Mackinac Island Fudge experience to every store. Made on-site in small batches using traditional methods—cooked in copper kettles, hand-paddled, and cooled on marble tables—our fudge is smooth, creamy, and melt-in-your-mouth. Available in classic and seasonal flavors, it’s a timeless treat perfect for enjoying or sharing.
Ice Cream
Super-premium and Kosher certified, our Original Recipe Ice Cream is rich, creamy, and full of flavor, with inclusions like fudge, caramel, nuts, and chocolate. Available exclusively in Kilwins stores, it’s perfect by the scoop, in sundaes, milkshakes, or our Gourmet Ice Cream Cakes for any special occasion.
Caramel Apples
Kilwins Caramel Apples start with fresh, crisp Granny Smith apples hand-dipped in our smooth, creamy, made-in-store caramel. Each apple can be enjoyed classic, coated in Kilwins Heritage Chocolate, or adorned with nuts, sprinkles, and other confections. Hand-crafted and full of flavor, these apples are a perfect balance of freshness and sweet indulgence.
Caramel Corn & Brittle
Kilwins Caramel Corn and Brittle are hand-crafted in-store using traditional copper kettles for the perfect crunch and rich flavor. From sweet, nutty Caramel Corn varieties like Nutcracker Sweets to buttery, salted Brittle, each batch delivers the classic Kilwins taste that delights every bite and every occasion.
Frequently Asked Questions
What makes Kilwins the best ice cream store in Knoxville?
What sets Kilwins apart from other confectioneries is our commitment to perfection and our friendly customer service. Our ingredients are carefully selected, and our ice cream is transported with a level of care you won’t find anywhere else. Our Original Recipe Ice Cream is also kosher-certified and has the widest variety of customization options. We have handcrafted toppings, sprinkles, and more. Plus, we can easily turn any of our ice cream flavors into a delightful milkshake or sundae.
What varieties of chocolates are available at Kilwins in Knoxville?
When it comes to our roots, we’re a chocolate store through and through. We offer classic milk, dark, and white chocolate bars and bark, as well as truffles, caramels, and our signature TUTTLE™ Nut Caramels. These chocolates are made with our 1947 Heritage Chocolate recipes.
Can I place a special order for events at Kilwins Knoxville?
Yes, you can! We would be honored to add our touch of sweetness to your event, whether you’re celebrating a birthday, wedding, anniversary, or hosting a company gathering. Our specially curated products include gift baskets, assorted boxed chocolates, and party favors to share with your guests. All you have to do is give us a call and tell us what you need.
What are the most popular chocolate items at Kilwins in Knoxville?
One of our most popular chocolate items includes our handcrafted Mackinac Island Fudge, available in a variety of delicious flavors. You can even look through our store window and watch the whole fudge-making process at various times throughout the week. Our chocolate-dipped items are close behind. Our chocolate-covered pretzels, marshmallows, cookies, and fruit are made behind our candy counters each day. Our Knoxville store always has something new to try. Of course, our classic treats are the real stars of the show here at our Knoxville chocolate store. Our truffles, Heritage Chocolates, and TUTTLE™ Nut Caramels are smooth and rich, and we can almost guarantee you’ll be back for more.
What seasonal items are available at Kilwins in Knoxville?
Our Knoxville store offers seasonal goodies all year long. Some of our seasonal items include holiday-themed chocolates, gift baskets, and limited-edition ice cream flavors. Make your holiday extra special by dropping by our store and celebrating with Kilwins.
Does Kilwins in Knoxville have gift cards available?
We sure do! Kilwins gift cards make great gift ideas for your friends, family, or even yourself. You can purchase any available gift card options by heading over to our Knoxville chocolate store. Gift cards can be redeemed at any Kilwins location.
Are there any special promotions or discounts at Kilwins in Knoxville?
Yes! We frequently offer special promotions and discounts. You can learn more about our latest offers by following our social media accounts and subscribing to our email newsletter. Of course, you can also visit our store to see what items we might have on sale.