Apple Fudge and Chocolates Array

Your Local Kilwins Store in Gatlinburg, TN

Ice Cream Cups Array

Store Hours

Sunday 10 AM - 10 PM
Monday 10 AM - 10 PM
Tuesday 10 AM - 10 PM
Wednesday 10 AM - 10 PM
Thursday 10 AM - 10 PM
Friday 10 AM - 11 PM
Saturday 10 AM - 11 PM
HOLIDAY HOURS
Thanksgiving Week
Thanksgiving CLOSED
Christmas Week
Christmas Eve CLOSED
Christmas CLOSED
New Years Eve 10 AM - 12 AM

Location Information

Store Address:

645 Parkway, Gatlinburg, TN 37738

Phone Number:

(865) 436-3720

Our Featured In-Store Chocolate & Ice Cream Products

View the Gatlinburg Ice Cream Menu
  • TUTTLE Nut Caramels

    TUTTLE™ Nut Caramels - Milk Chocolate Pecan

  • The Perfect Caramel Apple

    "The Perfect" Caramel Apple

  • Sea-Salt Caramel Waffle Cone

    Sea-Salt Caramel Regular Waffle Cone

  • Chocolate Fudge

    Chocolate Fudge

  • Mint Chocolate Chip Regular Dish

    Mint Chocolate Chip Regular Dish

  • Caramel Corn Bag

    Caramel Corn 16oz Bag

  • Sea-Salt Caramels Assortment

    6 oz. Sea-Salt Caramels Assortment

We're More than Chocolate: Your Favorite Ice Cream Store in Gatlinburg, Tennessee

Our Kilwins Original Recipe Ice Cream has delighted customers since 1985. Each batch is crafted with our blend of high-quality ingredients. Our ice cream menu has timeless favorites from vanilla and chocolate to more unique creations—all of which you can only find at Kilwins. Add hot fudge or caramel, nuts, and chocolate chips for an extra layer of satisfaction.

At Kilwins in Gatlinburg, we take pride in our world-famous ice cream. For special occasions, try our Kilwins Gourmet Cake & Ice Cream, a handcrafted ice cream cake that combines our premium ice cream with layers of real cake and amazing toppings. 

Our kosher-certified ice cream is expertly shipped in our temperature-controlled trucks to ensure consistency in texture and flavor. As the perfect complement to our ice cream, we offer freshly crafted-in-store waffle cones (and waffle bowls) and our signature hot fudge and caramel toppings. Experience the tradition and excellence of Kilwins ice cream in our Gatlinburg ice cream store, and discover why we stand out as the best.

The Kilwins Values

At Kilwins, our values are simple: Treat others as you want to be treated, do your best, and have fun. Our friendly team members are dedicated to providing top-notch service, making you feel welcome and valued. Our in-store craftsmanship, paired with our high-quality desserts, creates an atmosphere that keeps customers coming back for years to come.

Whether you’re a regular or coming in for the first time, a visit to our Gatlinburg chocolate store takes us back in time to those slower-paced days. This nostalgic setting is perfect for celebrating important moments or enjoying a treat with family and friends.

Customers know us as a place where they can share the joy of sweet snacks with loved ones. Kilwins delivers an experience that goes beyond taste, creating lasting memories for all who visit. Come and see why the Kilwins Gatlinburg ice cream store is a destination worth experiencing again and again.

Frequently Asked Questions

What makes Kilwins the best ice cream store in Gatlinburg?

The reason Kilwins makes the best ice cream is simple. Our Gatlinburg ice cream store uses temperature-controlling methods to ensure the ice cream has a consistent creamy texture our customers know and love. Our ice cream starts with high-quality ingredients and results in a smile when served. 

What varieties of chocolates are available at Kilwins in Gatlinburg?

Kilwins chocolate can’t be mistaken for anything else. It’s one of the most recognizable things we do, based on the original recipes from 1947. With Heritage white, milk, and dark chocolates, we have the classics covered. Don’t forget to try our nut clusters, truffles, and caramels.

Can I place a special order for events at Kilwins Gatlinburg?

We love making custom orders at our Gatlinburg chocolate store. Party favors, assorted chocolates, and gift baskets are some of our most requested items. Give us a call, and we can talk more about what you’d like.

What are the most popular chocolate items at Kilwins in Gatlinburg?

Chocolate is one of the things Kilwins is most known for. Our chocolate barks and bars are fan favorites and come in milk, white, and dark chocolate. We also have chocolate-covered treats, from pretzels to marshmallows and beyond. Our seasonal chocolates also come in throughout the year, much to the delight of our Gatlinburg neighbors. 

What seasonal items are available at Kilwins in Gatlinburg?

Seasonal items are available from time to time. When we bring out the seasonal items, it seems like we see everyone in town. Everything we make is handcrafted with love and care—from our regular items to limited-edition ice cream flavors or holiday-themed ones that are only available for a short time. 

Does Kilwins in Gatlinburg have gift cards available?

We do have Kilwins gift cards at Gatlinburg. Are you treating a friend to a birthday gift or a loved one to an anniversary gift? No matter the event, we think nothing says “You matter to me” better than a Kilwins gift card. Ask a Gatlinburg team member to set you up with a gift card perfect for any occasion. 

Are there any special promotions or discounts at Kilwins in Gatlinburg?

Yes! We do have special discounts, promotions, and events at our Gatlinburg chocolate store. Follow us on social media and sign up for our email list to know when something amazing is about to happen at our Kilwins store.

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